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How pc999 Handles Your Personal Information

Your account data, payment details and browsing activity on pc999 are handled with a clear purpose — we collect only what we need to run your account and process your transactions through JazzCash, Easypaisa and Raast.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedYour rights explained clearlyNo third-party selling of your dataContact us to request changes
pc999 How pc999 Handles Your Personal Information
REACH OUR TEAM

Contact pc999 About Your Privacy

If you want to review the data we hold on your account, request a correction, or raise a concern about how your information has been handled, our support team is the right starting point. You can reach us through live chat in the app or browser, by email, or through the in-account support form. Responses to data-related requests may take longer than general account queries, as they require identity verification before any personal information is disclosed or amended.

Live Chat Open the chat widget inside your pc999 account on mobile or desktop browser. Identify your request as a privacy query so it reaches the right team.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can verify your account before responding.
In-Account Form Log into your account, go to the Help section and submit a privacy request form. This creates a tracked ticket and you will receive a confirmation reference.
DATA HANDLING PRACTICES

How We Keep Your Account Information Safe

Data security on pc999 runs across four areas: how we store your account credentials, how payment data from JazzCash, Easypaisa and Raast is retained, how long we keep your records and how you can act on your rights. Each area has a clear process, not just a policy statement.

Account Credential Storage Passwords are hashed and never stored in plain text. Account access uses OTP verification on your registered mobile number, so only you can confirm a new device login.
Payment Data Retention JazzCash, Easypaisa and Raast transaction records are kept for the period required by our operational and legal obligations, then removed from active systems according to our retention schedule.
Cookie Controls We use session cookies to maintain your login state and functional cookies to remember your settings. You can clear these through your browser or mobile settings at any time without losing your account.
Your Rights and How to Act You can request a copy of your data, ask us to correct inaccurate records, or request deletion where no retention obligation applies. Submit your request through live chat or the in-account support form.

Common Questions About Your Data on pc999

Below are the questions we receive most often about how personal information is managed, what rights you have, and how to act on them. If your question is not covered here, reach us through live chat or the in-account support form.

We collect your name, mobile number and email address at registration. Device and IP data are also logged to protect your account from unauthorised access.

We record the transaction reference and wallet identifier for each JazzCash, Easypaisa or Raast payment to verify deposits and process withdrawals. We do not store your wallet PIN or full account credentials.

Yes. Submit a data access request through live chat or the in-account support form. We will verify your identity first, then provide a summary of the personal data held on your account.

Contact support through the in-account form or live chat, specifying what needs to be corrected or removed. Deletion requests are processed where no legal or operational retention obligation applies.

We share data only with payment processors and fraud-screening services that are contractually bound to use it solely for the purpose we specify. We do not sell your personal data.

Account and transaction records are kept for the period our operational and compliance obligations require. After that period, records are removed from active systems on our retention schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.